Privacy policy

Privacy Policy

Effective Date: 26 Feb 2026
The Coconut Streetwear

At The Coconut Streetwear, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following types of information:

🔹 Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party payment gateways)

🔹 Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and shopping experience

  • Prevent fraud and enhance security

  • Send promotional emails (only if you opt-in)

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

However, we may share your information with trusted third parties such as:

  • Payment processing providers

  • Shipping and logistics partners

  • Shopify platform services

  • Marketing and analytics providers

These third parties only receive information necessary to perform their services.

4. Payment Security

All payments are processed through secure payment gateways.
We do not store or have access to your full credit/debit card details.

5. Cookies

Our website uses cookies to:

  • Enhance user experience

  • Remember your preferences

  • Analyze website traffic

You can disable cookies through your browser settings, but some features of the website may not function properly.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of incorrect data

  • Request deletion of your data

  • Opt out of marketing communications

To exercise any of these rights, please contact us at the email below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 thecoconutstreetwear@gmail.com
Support Hours: Monday – Saturday | 10 AM – 6 PM